Customer Success and Marketing Manager
Full Time
,
Remote, Australia
Customer Success/Marketing Manager at Pesql
At Pesql, we’re transforming the venture capital landscape with predictive analytics, empowering investors to discover high-potential startups early. We’re seeking a Customer Success/Marketing Manager to join our team and help us deliver exceptional experiences to our clients while driving brand growth.
What We’re Looking For:
You’ll be a key player in driving both customer satisfaction and marketing efforts. As the Customer Success/Marketing Manager, you’ll combine your passion for customer engagement with your marketing expertise to create strategies that enhance user experience, boost retention, and increase brand awareness.
Key Responsibilities:
Customer Success: Manage client relationships, ensuring high satisfaction and helping clients achieve maximum value from Pesql’s platform.
Onboarding & Training: Lead customer onboarding and provide ongoing training to ensure clients fully understand and leverage Pesql’s features.
Marketing Strategy: Develop and execute marketing campaigns to drive brand awareness, lead generation, and user acquisition.
Content Creation: Produce content (blogs, emails, case studies) to engage with current and potential clients, showcasing the value of Pesql.
Cross-functional Collaboration: Work with sales and product teams to align marketing efforts and refine customer success strategies based on feedback.
The Ideal Candidate Will Have:
Experience in Customer Success & Marketing: Proven track record in customer success or account management with experience in marketing strategy.
Strong Communication Skills: Excellent ability to communicate effectively with clients and across teams.
Content Creation Expertise: Comfortable creating engaging content to promote the brand.
Analytical Mindset: Ability to measure and analyze the effectiveness of marketing campaigns and customer success initiatives.
Problem-Solving: Proactively identifying challenges and finding solutions to improve client outcomes.
Why Pesql?
Join a fast-paced, innovative company at the forefront of predictive analytics for venture capital. At Pesql, you’ll be part of a team dedicated to driving customer success while shaping our marketing strategy and expanding our reach.